Shipping Policy

Thank you for shopping with us!

Our Shipping Policy details how we process, dispatch, and deliver your orders. 1. **Processing Times**: We process orders Monday to Friday (excluding public holidays), with standard typically taking 1–3 business days. Please note that some orders may take up to two weeks, especially those requiring embroidery or customization. We will keep you informed if any delays are expected.

2. **Delivery Options & Timeframes**: We provide reliable delivery across Australia via trusted couriers. Standard delivery takes approximately 3-6 days from manufacturing, while express delivery (if available) takes about 2-3 days, with additional charges applicable. Tracking information will be sent once your order is dispatched.

3. **Shipping Costs**: Shipping costs are calculated at checkout based on your delivery location and order weight.