Last updated: [2026]

Thank you for shopping with us. This Shipping Policy outlines how we process, dispatch, and deliver your orders.

1. Processing Times

All orders are processed Monday to Friday (excluding public holidays).

• Standard orders are typically processed within 1–3 business days.

• Orders requiring embroidery or customisation may take additional time. We will notify you if extended processing is expected.

2. Delivery Options & Timeframes

We offer reliable delivery across Australia using trusted courier partners.

Standard Delivery

• Estimated delivery: 3-6 Days from manufacturing 

• Tracking information will be provided once your order has been dispatched.

Express Delivery (if applicable)

• Estimated delivery: 2-3

• Additional charges apply.

In‑Salon Fitting Orders

If your order is placed following an in‑salon fitting, delivery times may vary depending on stock availability and embroidery requirements.

3. Shipping Costs

Shipping costs are calculated at checkout based on:

• Delivery location

• Order weight and size

• Delivery method selected

Any promotional free‑shipping offers will be clearly displayed on our website.

4. International Shipping (optional)

If you ship internationally, include this section. We offer international delivery to selected countries.

• Delivery times vary by destination.

• Customs duties, taxes, and import fees are the responsibility of the customer.

5. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing:

• Your tracking number

• A link to track your parcel in real time

If you do not receive tracking details, please contact us.

6. Delays & Delivery Issues

While we work closely with our courier partners, delays may occur due to:

• Weather conditions

• High seasonal demand

• Courier network disruptions

If your order is significantly delayed, we will assist in resolving the issue as quickly as possible.

7. Incorrect Shipping Information

Please ensure your shipping details are accurate at checkout. We cannot be held responsible for:

• Delays caused by incorrect addresses

• Lost parcels due to incomplete or inaccurate information

If you notice an error, contact us immediately.

8. Lost or Damaged Parcels

If your parcel arrives damaged or does not arrive within the expected timeframe:

• Contact us within 10 days

• Provide your order number and any relevant details

We will work with the courier to investigate and resolve the issue.

9. Contact Us

If you have any questions about shipping or need assistance with your order, please reach out:

Email: admin@stylelabuniforms.com

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